Help & support
Support
BoutMe is the fight network for fighters, promoters and fans. If something isn't working, or you need a hand with a ticket, an event or your account, get in touch.
Tickets & refunds
- Where are my tickets?
- In the app, tap your initials (top right) → Wallet. Each ticket has a QR code to show at the door. We also email a receipt when you buy.
- Can I get a refund?
- Refunds are set by each event's promoter. If an event is cancelled, you get a full refund automatically, including BoutMe fees. For anything else, tap Contact organiser on the event page, or email us.
Your account
- I didn't get my confirmation email
- Check your spam folder, or sign in with Apple or Google instead. Still stuck? Email us from the address you signed up with.
- How do I delete my account?
- In the app: Settings → Delete account. It permanently deletes your account and data. You can also request deletion on the web.
- Notifications
- Turn push notifications on or off in Settings. Alert, reminder and news emails can be switched off there too, or with the unsubscribe link in those emails.
Safety
- Reporting and blocking
- Every profile, post, comment, callout, message and event has Report. Profiles and conversations have Block. Reports go to our moderators. For anything urgent, email us as well.
- Who can message me?
- In Settings → Who can message you, choose Anyone or People you follow.
Other contacts